Privacy Policy

Created 19th February 2021

At Heckburn we are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to or by writing to Heckburn Security, Interchange House, 81-85 Station Road, Regus 1st Floor, Croydon, CR0 2RD.

Who we are

Heckburn Security Limited is a company registered in England with the number 08588615.

If you would like to contact Heckburn, please email or contact us by telephone 0207 859 4934.

How do we collection information from you?

We obtain information about you when you use our website, for example when you contact us about products and services or if you register to receive our newsletters.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address and information regarding what pages are accessed and when. We do not take bank card details or payments via our website or by phone.

How and why is your information used?

  • Providing you with services, products or information you asked for.
  • Keeping a record of your relationship with us.
  • Notifying you of changes to our services.
  • Seeking your views or comments on the services we provide.
  • Booking an appointment into our diary.
  • Sending you communications that may be of interest to you, for example, a monthly newsletter.
  • Processing job applications.

How long is your information kept for?

We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes).

Updating your personal information.

You have the right to rectify, erase or restrict the processing of your data without undue delay. You may also request access to the data we hold on you. Please note that in the context of the services we provide, some data cannot be erased or rectified due to current legal obligations.

If you would like to contact us to make a change to your data, please email We may need to verify your identity before any data is released or amended.

Who has access to your information?

We do not sell or rent your information to third parties. We do not share your information with third parties for marketing purposes.